Healthcare Conflict Management & De-escalation (4 or 8 hrs.)


The S.A.F.E. Approach™ (S – Safety, A – Attitude, F – Focus, E – Empathy)
is a training program designed specifically for those in the healthcare field where the effective use of verbal & non-verbal communication skills can reduce the risk of negative or violent encounters with patients, visitors and co-workers. At the heart of The S.A.F.E. Approach™ is the concept of recognizing potentially hazardous situations and mitigating their impact all while treating individuals with dignity and respect.

The S.A.F.E. Approach™ method was developed; to provide administrators, security directors and others peace of mind in knowing that their staff – at all levels – have been trained in effective methods of resolving conflict. As you familiarize yourself with our program, you will see that we have extensive experience in conflict resolution.


For more information about the training and consulting related to “Healthcare Intruder Response & Workplace Violence” please feel free to call us at 888-569-5444 or email at References and testimonials can be supplied upon request as well.