How to overcome the bias that leaves us vulnerable.
You’d think a crisis – particularly a violent one – would be easy to identify.
But experience proves otherwise.
When we confront an emergency, our psyche doesn’t want to cooperate. Denial is often our default mode. It causes us to take actions that are counterproductive to prevailing in the midst of an intruder or active shooter. What does this bias look like and how can we counter it?
Vaughn Baker, president of Strategos International, explains how to overcome normalcy bias and prevail in a crisis.